Returns & Refund Policy

Due to the perishable nature of our artisanal French pastries, we cannot accept physical returns; however, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect.

Return Process

• 1.
  Inspect Your Order

  Please check your bakery items immediately upon delivery for any signs of damage or discrepancies in your order.

• 2.
  Contact Our Patisseries

  Notify our customer care team within 24 hours of receipt by emailing [email protected] with your order number.

• 3.
  Provide Documentation

  Include clear photographs of the product and packaging to help our quality control team evaluate the issue.

• 4.
  Resolution Selection

  Once approved, we will promptly issue a full refund to your original payment method or arrange for a fresh replacement delivery.